What to know 

How can massage help with muscle soreness?

Studies show massage affects muscles at the molecular level. The findings suggest that kneading eases sore muscles after exercise by turning off genes associated with inflammation and activating genes that help muscles heal.

What are some other physical benefits of massage?

Massage has a profound effect on the body. A 2012 NIH study found that one hour of Swedish massage once a week was optimal for knee pain from osteoarthritis.

Other benefits include:

1. Boosting immunity

2. Improving circulation

3.Reducing blood pressure

4. Reducing injury recovery time.

What about emotional wellness benefits?

The benefits of massage are not limited to the physical. Massage has also been known to positively effect the emotional wellness of clients.

Some of these effects include:

1. Enhancing sleep quality

2. Easing symptoms of depression

3. Relieving stress by lowering hormone (cortisol) levels

4.Reducing anxiety by releasing endorphins, serotonin, and oxytocin

 

I’ve never received a massage. What can I expect?

Expect a pleasurable experience. Once your intake form has been answered to satisfy the COVID-19 related questions, and you are cleared to enter, you will come into our office no earlier than 10 minutes prior to your appointment and have a pleasurable, therapeutic experience. 


Your therapist will have a pre-service consultation with you, where you discuss your goals for the session. At any point during the session, you are able to communicate to the therapist any new developments, or change of course. You can stop the session at any time; you are in complete control of the session.


Immediately following the session, you will have a post-service consultation, where additional recommendations may be made. 

How much clothing should I remove?

We leave this to your discretion. Undress to your comfort level. 95% of clients remain in their underwear. Women must remove their bra. Should you choose to remove your underwear, the therapist is trained to practice safe, draping techniques that will ensure your modesty is preserved at all times. 


Some of our clients choose to keep their socks on. This is perfectly acceptable. Please note that the barrier may signal to the therapist that you wish to skip a foot massage. 

 

How do I book services?

Online booking is preferred. However, you can send an email to info@impressivehealing.com. Please provide your name, phone number, preferred date, time, service, and length of service. One of our representatives will call you to schedule your session.


After booking, you will receive a confirmation email which will require a  50% non-refundable deposit to book the service. 
You will also receive an intake form. Please complete it before your appointment. 

 

What is your cancellation and no-show policy?

We have a 24-hour Cancellation Policy. For all non-emergency cancellations less than 24 hours prior to your appointment, you are responsible for 50% of the amount of the service fees. If you develop a fever and cancel within the 24-hour period, you will not incur any fees.


No-Show: If you do not attend your scheduled appointment and do not notify us of your cancellation prior to the appointment, you will be charged for the full amount of the service.  

How early can I arrive? 

Please come no earlier than 10 minutes before your appointment. Our waiting area is currently not in use.

Also, please come alone. Your guests cannot wait in the waiting room. 

Do you have parking?  

Our office is located in Center City Philadelphia where there is plenty of street parking and nearby parking garages/lots. Please allow for extra time for finding parking nearby.

We are also easily accessible via public transportation.

 

Do I need to wear a mask?  

Yes, please wear a mask; otherwise you will not enter. Therapists will also wear masks throughout the session.

 

Therapists masks are changed after each client. You are required to wear the mask when lying face up. When face down, that will be at your discretion.

What precautionary measures do you have in place?   

In addition to masks, we will check your temperature at the door using a contactless thermometer. The office is sanitized and disinfected after each client. As always, linens and towels are freshly laundered for each client. In addition, the massage room has a medical grade, HEPA 13 air purifier.

Do you use gloves during the massage?    

We have disposable latex-free, nitrile gloves at hand to use upon request. Nitrile gloves, rather than vinyl gloves, have shown better results at protecting against viruses.

 

You have a CBD infused oil as an add-on service. How different is CBD from marijuana?    

Unlike marijuana, CBD does not contain tetrahydrocannabinol (THC), the chemical that causes users to feel high. Since the THC has been removed, researchers believe that CBD treatment is likely to involve a low risk of abuse or addiction.

 

The U.S. Drug Enforcement Administration will soon reclassify CBD in a medication category among other drugs that have received federal approval for medical use.

Is tipping required?   

Thank you for asking! We hear this question often. As in most service industries, tipping is customary and always appreciated in the massage industry. A 15-20% gratuity is the norm for a quality service experience.

1601 Walnut St

Suite 1523

Philadelphia, PA 19102

(Entrance on 16th Street)

info@impressivehealing.com

404-966-5031

HOURS OF OPERATION:

Closed Mondays

Tue - Fri: 10am - 7pm

​​Saturday: 11am - 5pm

​Sunday: 1pm - 6pm

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© 2023. Mind Transformed, LLC